Frequently Asked Questions

Q: What materials are used in your products?
A: Our products are crafted using the finest gold and silver, ensuring superior quality and luxury.

Q: Do you offer customization or personalization?
A: Yes, we offer customization on select items. Please contact us at info@shukriandtajvidi.com for more details.

Q: How do I care for my handcrafted item?
A: To maintain the beauty of your item, avoid exposure to harsh chemicals, and clean gently with a soft cloth. Product specific cleaning instructions can be obtained from us by contacting our support team.

Q: What payment methods do you accept?
A: We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with tracking information.

Q: What is your return policy?
A: We accept returns in some circumstances, Please refer to our Return Policy page for more details.

Q: Do you ship internationally?
A: Yes, we offer international shipping to most countries. Additional customs fees may apply.

Q: How can I contact customer support?
A: You can reach us at info@shukriandtajvidi.com and we will be happy to assist you.